Water heater crapped out…quote of $1471 for new tank, changeout, and installation. While the guy was installing, the propane gas line was too short. He pulled on the flexible line to get it hooked up temporarily and was going to come back and replace the pipe. He told me it “shouldn’t be a problem” having tension on the gas line for the short term and the new, longer pipe would be covered under installation.
A few hours later I got a call wanting $492 for them to come back and install a longer pipe or $290 for them to just drop off the pipe to me to install. I asked why it wasn’t covered under installation and they told me it wasn’t “standard” to replace a gas line of that length (20′) and the installer said it had a kink and that’s why it needed to be replaced? I let them know my thought and told them to fly a f’ing kite.
Am I crazy to think that installing a longer gas line is standard installation? I don’t understand how a company can ask for $500 for something that cost me $50 at Menards and 10 minutes to install myself. I now know what it feels like to be bent over the barrel.