Woodbury Gander Remodel

  • suzuki
    Woodbury, Mn
    Posts: 18623
    #1280743

    Have you guys seen it?! Wow! More guns than anybody, anywhere. What a suprise given todays atmosphere. Nice.

    johnksully
    Lakeville, MN
    Posts: 678
    #1143195

    Wait till Cabela’s moves in!

    dank
    Minneapolis, MN
    Posts: 1123
    #1143199

    Does Gander even carry fishing equipment anymore? Every piece of advertisement it’s either for guns or for outdoor clothing, the, makes me wonder if they’re even in the fish market anymore.

    crawdaddy
    St. Paul MN
    Posts: 1604
    #1143224

    I wish them the best, but they are looking at hard times ahead with Caboolas(sic) moving in. The selection is much better there and their customer service is the best of any outdoor store I have ever been to. If you need to return or exchange something they don’t make you feel like a criminal like Gander or Joe’s.

    #1143268

    Quote:


    Every piece of advertisement it’s either for guns or for outdoor clothing,


    Or misprints that they have no intention of honoring. Sorry, just couldn’t resist.

    1hl&sinker
    On the St.Croix
    Posts: 2501
    #1143275

    Quote:


    Have you guys seen it?! Wow! More guns than anybody, anywhere. What a suprise given todays atmosphere. Nice.



    Suzi peddles your funny.

    flatfish
    Rochester, MN
    Posts: 2105
    #1143315

    Quote:


    Quote:


    Every piece of advertisement it’s either for guns or for outdoor clothing,


    Or misprints that they have no intention of honoring. Sorry, just couldn’t resist.


    X 2 …..so AGREE!

    josh a
    Posts: 588
    #1143332

    Quote:


    If you need to return or exchange something they don’t make you feel like a criminal like Gander or Joe’s.


    I’ve had nothing but excellent customer service at joes. i’ve reurned and exchanged many things in the last few years and they’re always good about it

    tenchi
    Posts: 57
    #1143340

    I don’t have much to say about gander mountain but man stay away from Joe. Years ago I bought two new st Croix rod from Joe sporting good on a Friday night. Over the weekend I change my mind and wanted another rod instead. So I brought it back for a return. The customer service called out one of the manager and he said I cant return the rods because it had too many scratches on the rod. I don’t recall buying any high end rod that still wrapped up in bubble wrap with no scratch. Every rod that is up on the rack would of had hundreds of people testing bending and So on with it. Anyways so I couldn’t return the rods so I came back and gave it away. Now I’m a cabelas member. Love their customer service and now they even got a online customer chat line. If I’m going to drop a lot of money on anything its got to be cabelas

    dead-weight
    prescot wi
    Posts: 159
    #1143344

    Quote:


    Wait till Cabela’s moves in!



    Can’t wait till they open. I hope gander closes that store bring on cabelas

    suzuki
    Woodbury, Mn
    Posts: 18623
    #1143391

    You guys sound like me!! Apparently Gander has affected so many people negatively we cant even discuss their gun dept!

    desperado
    Posts: 3010
    #1143401

    OK … did they also install some knowledgeable/helpful staff (in the gun department) ?

    suzuki
    Woodbury, Mn
    Posts: 18623
    #1143411

    I was afraid to find out and wreck the fantasy. I quickly looked then ran. Only went there to return something.

    desperado
    Posts: 3010
    #1143417

    Would you like to expound on your experience of “returning something” ?

    life1978
    Eau Claire , WI
    Posts: 2790
    #1143421

    Quote:


    Quote:


    If you need to return or exchange something they don’t make you feel like a criminal like Gander or Joe’s.


    I’ve had nothing but excellent customer service at joes. i’ve reurned and exchanged many things in the last few years and they’re always good about it


    Same here. Great service at Joe’s!

    suzuki
    Woodbury, Mn
    Posts: 18623
    #1143428

    Quote:


    Would you like to expound on your experience of “returning something” ?


    My dear sweet wife bought me a fancy tipup. I think it had a line counter on it? I dont use tipups much and have plenty of Beaverdams for when I do so back it went.

    desperado
    Posts: 3010
    #1143492

    oooookaaaaay
    I didn’t really mean “why” you were returning something
    more “how” did the experience go when returning something at that store
    (but you probably already knew that)

    Mike W
    MN/Anoka/Ham lake
    Posts: 13294
    #1143493

    want to feel better abot looking for fishing tackle at Gander check out a [censored] Sports before going.

    desperado
    Posts: 3010
    #1143495

    alright, It’s time for me to post something POSITIVE here

    I am a fan (financial supporter) of Joe’s in St Paul, Blue Ribbon in Oakdale, Fred’s Bait in Deer River, Dr Bait in Kelliher, and Prince Bait in Milaca

    Plenty of other good choices around here too; Thorne’s, Vado’s, Capra’s. I like them just as well, only don’t get to them as often.

    suzuki
    Woodbury, Mn
    Posts: 18623
    #1143517

    My post was positive. It just naturally went the other direction…..

    big_g
    Isle, MN
    Posts: 22456
    #1143542

    Quote:


    OK … did they also install some knowledgeable/helpful staff (in the gun department) ?


    Come to St Cloud store, they are very knowledgeable and helpful… Unfortunately it sounds like alot of complaints revolve around the Woodbury store and the terrible employees/customers there… Collectively, they are attempting to take the whole company down

    desperado
    Posts: 3010
    #1143573

    Quote:


    Come to St Cloud store, they are very knowledgeable and helpful… Unfortunately it sounds like alot of complaints revolve around the Woodbury store and the terrible employees/customers there… Collectively, they are attempting to take the whole company down


    From my experience; I’d say St Cloud is the exception to the rule, not Woodbury.

    The last few times I was in the Forest Lake store, it was no better than Woodbury; and Forest Lake is SUPPOSED to be their flagship store.

    I suspect you hear the most about Woodbury on this board because that’s the store closest to many of the IDO regular posters.
    I happen to live about half way between Woodbury and Forest Lake, so get about equal exposure to the two.

    crawdaddy
    St. Paul MN
    Posts: 1604
    #1143793

    I went to return a RAM mount at Gander Mountain in Woodbury, new in the package, never opened or used. I had lost the receipt but did in fact buy it at a Gander (lakeville store). The item is still a current item sold at Gander but without a receipt I was unable to exchange the item for store credit. Only a $30 dollar purchase, so not the end of the world, but if that was at Cabela’s, they ALWAYS give the customer the benefit of the doubt. For that reason alone I will make all my large purchases there. I have many friends with similar experiences at Cabelas.

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