FYI. I do realize the topic itself is negative. Kind of ironic.
Without getting into who I think is right or wrong, I want to point out what some mentioned about their children. While we are mostly adults here, I think this is a very important value to pass to children. Being responsible for your own choices. I don’t feel that teaching them retribution is ok.
All valid points, and negative reviews are great if emotion is left out. It’s hard to do.
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The one thing I cannot stand is a forum where negative posts are frowned upon. I go to forums to look for opinions, both positive and negative. I’ve been on forums where negative posts were removed or ignored, its no good. People quit visiting them because it just turns into a say something good or say nothing at all place. Similar to forums who only allow the posting of sponsor links.
A good forum has both positive and negative opinions and both can be shared freely.
Yup, what he said.
Nothing worse that a forum where if you say something bad about a product it gets deleted or you get banned.
Al
Retribution is not ok.
Being responsible for your own choices? I chose to get screwed over? Therefor I am responsible for what I got?
River weed is spot on. Excellently stated. 
Oops meant bigGill spot on. People can appreciate reviews not rants.
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Retribution is not ok.
Being responsible for your own choices? I chose to get screwed over? Therefor I am responsible for what I got?
In my opinion, yep. But I also choose to use a more effective manner to solve it. To me, ranting is retribution. You gain nothing from it other than a false sense of satisfaction.
Please keep in mind, I think your opinion is the majority. I just choose to handle it differently and find it works better for myself.
Biggill I’m not trying to change your outlook. I respect your outlook and I see nothing wrong about it. Didn’t mean to infer you are wrong in your opinion.
Though….. 
Biggill, I appreciate your thought process. I agree. I, too, find that everything seems to work out better in the end when tact, language, and actions strive to keep everyone’s dignity intact.
Wish it were that easy. After trying to play nice, most times I find that the threat of lawsuit and a will timed f-bomb get better results these days.
-J.
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Wish it were that easy. After trying to play nice, most times I find that the threat of lawsuit and a will timed f-bomb get better results these days.
-J.
Exactly. 
And my experiences are exactly the opposite. The nicer and humane I treat people the better the outcome….
But then again my favorite bumper sticker reads “mean people sux”
Both tactics work well,and their use is determined by how the responder of the complaint reacts to my question.
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And my experiences are exactly the opposite. The nicer and humane I treat people the better the outcome….
But then again my favorite bumper sticker reads “mean people sux”
I deal with upset/perturbed people daily… the difference is, when I am dealing with them, they want something they don’t neccessarily have coming or paid for, basically out of warranty repairs. I will say going in, the better your attitude… the better mine. 
You don’t have to be my friend (but that helps 
) but show some common courtesy in your dealing. 
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I deal with upset/perturbed people daily… the difference is, when I am dealing with them, they want something they don’t neccessarily have coming or paid for, basically out of warranty repairs.
You must work in the wonderful world of automobiles… 
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I deal with upset/perturbed people daily… the difference is, when I am dealing with them, they want something they don’t neccessarily have coming or paid for, basically out of warranty repairs.
You must work in the wonderful world of automobiles…
Front Line Combat…. Service Manager 
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Front Line Combat…. Service Manager
great terminology! 
Being a General Contractor in residential you learn quickly that you will never see or hear it all. Things go both ways, miscommunication, sub or vendor missed something, or Owner failed to ask for something (very often changed their mind with buyer’s remorse).
Its how the situation is handled by both parties. More than anything, I hate “discovering” something that will drive up cost on a project. If you want to see a melt down or a nuclear reaction, build a house for someone that bought a lot without doing any research or having any contingencies on it. Miles out into the middle of nowhere, and we hit an old private dump in the footprint. Newspapers, steel paint cans, tires,…. to the tune of an additional 30K when all done and said. For $800. we could have had borings and soil samples – Owner refused to spend the money. Nice guy until closing when he informed me he was suing me. 3hrs in court, 20 minutes in front of the judge, and it was basically tossed out.
My all time favorite though is my 10:30pm emergency call from a home owner. I did a 1000 sqft addition on a home and there was 6mil plastic double layered and sealed between the new and existing. 3 minutes of F-bombs on how the “Gorillas” destroyed his home, he can’t live in here, tons of drywall just thrown all over, and his house is now a F’n-Disaster. I had been by the job at 4:30pm when the drywallers finished hanging rock. Everything was fine and well within the reasonable expectations of the scope of work. I assured him I would be there first thing in the morning and we’ll get it resolved. He opt’d for a motel room of which I refused to pay for. When I got there, the three scrap piles the rockers had were still as they were the night before – IN THE NEW CONSTRUCTION AREA. Scrapper was there an hour later as he had been scheduled for and cleaned up. Not one spec of drywall dust in the furnace or in the existing area. Yet this guy blasted me to the ends of the earth 
Did he really believe that a construction site is clean enough to be able to eat off of the floor?
This topic sucks.
What? To obvious? That’s how I roll. 
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Front Line Combat…. Service Manager
Being a General Contractor in residential you learn quickly that you will never see or hear it all. Things go both ways, miscommunication, sub or vendor missed something, or Owner failed to ask for something (very often changed their mind with buyer’s remorse).
Its how the situation is handled by both parties. More than anything, I hate “discovering” something that will drive up cost on a project. If you want to see a melt down or a nuclear reaction, build a house for someone that bought a lot without doing any research or having any contingencies on it. Miles out into the middle of nowhere, and we hit an old private dump in the footprint. Newspapers, steel paint cans, tires,…. to the tune of an additional 30K when all done and said. For $800. we could have had borings and soil samples – Owner refused to spend the money. Nice guy until closing when he informed me he was suing me. 3hrs in court, 20 minutes in front of the judge, and it was basically tossed out.
My all time favorite though is my 10:30pm emergency call from a home owner. I did a 1000 sqft addition on a home and there was 6mil plastic double layered and sealed between the new and existing. 3 minutes of F-bombs on how the “Gorillas” destroyed his home, he can’t live in here, tons of drywall just thrown all over, and his house is now a F’n-Disaster. I had been by the job at 4:30pm when the drywallers finished hanging rock. Everything was fine and well within the reasonable expectations of the scope of work. I assured him I would be there first thing in the morning and we’ll get it resolved. He opt’d for a motel room of which I refused to pay for. When I got there, the three scrap piles the rockers had were still as they were the night before – IN THE NEW CONSTRUCTION AREA. Scrapper was there an hour later as he had been scheduled for and cleaned up. Not one spec of drywall dust in the furnace or in the existing area. Yet this guy blasted me to the ends of the earth
Only thing worse is when the home owner is in over there head and run out of money… you go from nice guy to bad craftsmanship in a hurry…
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