Kudos to “Rivers Edge” treestand Co. I bought 3 stands, one for each of my sons, for Christmas. When they opened the boxes, we discovered one was missing a part. I Emailed them last night, not expecting an answer immediately. Lo and behold an answer this morning already. Call 800 number and it will get straightened out. So I did. No third degree, just, “what do you need?” I already have a tracking number. 
They were open today, imaging that. 
I’m just saying.
Always great to hear of the companies that put customer service as priority #1 
I just had a similar experience with HHA (bowsights). My the fiber became dislodged from the eye of the pin while I was elk hunting in September…I’d patched it together for the balance of my whitetail season and decided this weekend to send the company an email to see what (if anything) could be done for it. The sight is at least 7 years old.
They emailed me right away this morning saying that I can just send it in and they’ll fix it free of charge – no questions asked.
i worked in an archery shop for 7 years HHA is the best in the buisness for customer service
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i worked in an archery shop for 7 years HHA is the best in the buisness for customer service
Yes Sir!I have run my bow shop for almost 40 years…All HHA Products are lifetime warranteed! Also made in USA…Wisconsin! 
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