New Samsung washing machine question?

Water comes to the machine / verified. Water wont run when cycled through machine. Anybody? 2 months old electronic open barrel new style washer…

are you saying that the water wont drain properly? If that is the case, check the filter, lower left or right side, trap door, water will come out so have towel handy.

I think the water comes in from line pressure in the house.Then a water valve pumps it out to the drain.May be that pump.Also,my wife washed a pillow in her Duet front loader that lost some stuffing.It plugged the filter.On her machine it’s a plug behind the lower front cover.Be ready when you pull the plug to catch the water.If it’s a mechanical problem and two months old call the folks you bought it from.Good luck.

Are you sayin machine wont fill but you do have water to the fill valve? Check screen filters on inlet hoses and on fill valve, could be clogged. Next check to see if a wire may be off fill valve/no voltage.

Could be mechanical problem with fill valve, you could have power to valve but valve is stuck closed.

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Anybody? 2 months old electronic open barrel new style washer…

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Why mess with it is under warranty, let them fix it.

On mine, inside the valves where the hoses hook up, there is a plastic screen that periodically plugs with rust particals. Remove the hose, pull out and clean, and its good for awhile.

I would check the trap first if it’s not draining, my mom’s just did the same thing (she has a whirlpool) with no local repair-man around that works on whirlpool in our area, the lady we bought it from walked me through what to do.. The new machines have great access to the trap, not so much for the older ones.. After cleaning it once, I recommend cleaning every two months or so… Still trying to come up with some kind of contraption to “funnel” the water into a bucket so there’s not water everywhere..
BUT I did find my dad’s pocket-knife (that my mom or I “stole”), one of my great nephews socks, about $.85 in change and kleenex pieces.. It’s amazing what can make it’s way into those traps… Now I believe it when people say the washing machine ate my socks…
The parents are awful lucky that I’m so caring to leave my own house of issues to come deal with theirs
Hopefully cleaning the drain fixes the problem.. I did notice when we unhooked their washer (they bought a new LG) that there was a bunch of ooeey gooey buildup in the line that goes to the sewer, so I would check that also, but if the machine is only two months old I can’t imagine that much build-up, unless you have some nasty nasty water..

Run it through warranty first, that don’t work post the model/serial number and I’ll see if we have anything as far as diagnostics at work Monday.

Al

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Run it through warranty first, that don’t work post the model/serial number and I’ll see if we have anything as far as diagnostics at work Monday.

Al

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Thanks guys, Samsung is having someone come over, after playing with it further it appears to be more of a computer issue but they will come over and fix it or give me a new one