Cabelas customer service

Has any one have a bad experience with the returning a defective Cabelas brand rod?y

My experiences were goood. Returned new one to customeer service with no explanation and had no problems. Also returned two I bought from the Bargain cave and had no problems. My $.02

I hit the trolling motor with one and they replaced it with no problems.

Always been good for me returning anything to them with the Cabela’s name on it. Other items you may need to talk to the mfg, but their stuff has been no problem. That’s why I buy it.

I broke an Eagle II rod and they ordered it in from another store, and called(+ sent a post card) when it came in. For the few issues that I have had over the years, always a good solution!

I returned my first UV protecting and airy fishing shirt to the Owatonna MN store that I ripped 2x’s in the back vent in less than 1 week (You all know the ones I’m referring to, I’m just getting up to speed with ya’ all! ).

I caught it on my wind shield going through to the front deck. I told her it was my fault, 1st time, maybe being negligent and not watching myself in the conditions of the wind and something I was not accustomed to. Then the 2nd time for wishing I hadn’t bought this shirt with such a wide open area in the shoulder/back.

Long story short, I found a shirt with a less and tighter opening that might suite me to try and she said she would honor the warranty by Cabbalas. She wanted to again state that they were not at fault. I assured her that I held them not liable and I was quite happy and we went about our way.

Dam, I LOVED the fabric in the first one!

Thanks for your replies.