Navionics

Kirt, I have been having a poor experience with the freshest data program. I went from one foot contours to 5 foot contours on Leech Lake. I called Navionics and they weren’t able to help me. I filed a discrepancy report and they have yet to solve it. I have been advising folks to not update chip. I have heard from others that are experiencing similar problems with retreating to worse data.

Have you heard this as well?

Sully

No? I have updated both of mine without issues.

Kirt, it’s been over two weeks with no response from Navionics. Do you have any suggestions for me?

Sully

Sully I will try and talk to them, have you tried to call them?

Sully email me your contact info Phone Number and email, I sent an email to the national sales manager and he will get this taken care of. Check your PM’s

Thanks for this tip

I first spoke with Navionics on 5/14/12 and the good news is that we have come to a resolution. I need to send my chip in to them.

Quote:

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Please contact our Customer Service Department as we need to exchange your chart because the chart serial # you are using does not allow online updates.

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Sully

I gave up on Navionics all together. They have horrible customer service. I tried contacting them for over a month with no response. When I finally got one, they did not solve any of my problems.