Navionics

  • KirtH
    Lakeville
    Posts: 4063
    May 26, 2012 at 10:07 pm #1294301

    Just want to give those of you with a Navionics Map chip and it qualifies for the Freshest Data program you should go to the Navionics website and check out the Lake Update list and update your chip.

    Jason Sullivan
    Chippewa Falls, WI
    Posts: 1383
    May 27, 2012 at 9:59 pm #1071681

    Kirt, I have been having a poor experience with the freshest data program. I went from one foot contours to 5 foot contours on Leech Lake. I called Navionics and they weren’t able to help me. I filed a discrepancy report and they have yet to solve it. I have been advising folks to not update chip. I have heard from others that are experiencing similar problems with retreating to worse data.

    Have you heard this as well?

    Sully

    KirtH
    Lakeville
    Posts: 4063
    May 30, 2012 at 10:53 am #1072161

    No? I have updated both of mine without issues.

    Jason Sullivan
    Chippewa Falls, WI
    Posts: 1383
    May 30, 2012 at 3:26 pm #1072211

    Kirt, it’s been over two weeks with no response from Navionics. Do you have any suggestions for me?

    Sully

    KirtH
    Lakeville
    Posts: 4063
    June 14, 2012 at 2:28 am #1075880

    Sully I will try and talk to them, have you tried to call them?

    KirtH
    Lakeville
    Posts: 4063
    June 14, 2012 at 2:47 am #1075885

    Sully email me your contact info Phone Number and email, I sent an email to the national sales manager and he will get this taken care of. Check your PM’s

    jorgea
    Posts: 4
    June 23, 2012 at 6:56 pm #1078256

    Thanks for this tip

    Jason Sullivan
    Chippewa Falls, WI
    Posts: 1383
    July 20, 2012 at 2:24 pm #1086055

    I first spoke with Navionics on 5/14/12 and the good news is that we have come to a resolution. I need to send my chip in to them.

    Quote:

    Please contact our Customer Service Department as we need to exchange your chart because the chart serial # you are using does not allow online updates.

    Sully

    bassattacker1
    Posts: 6
    July 24, 2012 at 2:24 am #1086819

    I gave up on Navionics all together. They have horrible customer service. I tried contacting them for over a month with no response. When I finally got one, they did not solve any of my problems.

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