Seems to be a trend from what I’ve been seeing and reading. I’m sure there are people out there who have had a great experience with Clam products but you do hear quite a bit about different items.
I had one of their command post hubs, issues from the start including a zipper breaking off, pin holes everywhere, tearing of the fabric. When I bought a new one last winter, I went with Clam again only because I got a smoking deal on a bigfoot 2000 ($100 off new). I will say it’s much better made, much stronger anchoring points on the outside of the hubs, better zippers, very few pin holes. But this weekend I had one of the thinner poles pop out of the fabric. My wife was generous enough to sew it back in. I’ll be looking at Eskimo or Otter next time.
I also tried their quick strike rigs. The first pike I had on, the piece that holds the hook on broke…. so now I stick with Northland. I’ve read about issues with their spring bobbers, the first run of the plate gearbox, etc. I hope that Clam addresses each customer’s issue and listens to what the fisherman are saying. Hopefully they do right by the OP and fix your issues quickly so you’re able to use it this season.