Crankbait,
I’d go with the Hotmaps Classic for the Lowrance LMS 480. The maps are mainly produced using the fishing hot spots data. I’ve got some info coming in from Navionics this week that I hope will provide a side-by-side comparison of a screen shot from the classic and the gold. I’ll post it on here when I get it.
Brian,
I think you’ll be okay with the Lowrance as opposed to the Garmin. I am aware that James and some others had some trouble with the x15 and did not get the problem resolved as hoped. That’s a shame and it’s not acceptable. I don’t know where they purchased the units but I would hope that the retailer would also go to bat for the customer if it came to that. I had to do it with Garmin on one particular issue with a customer and Garmin was GREAT about it. It took some work on my part. A few phone calls (waiting on hold) and emails, but it got done and done well. I have not had a situation come up with a Lowrance product yet but if I do, same thing. Phone calls, emails… If I have to get in my truck and drive to Tulsa, Oklahoma and sit in the Lowrance lobby to do what I can to see that a customer is treated right… (this isn’t being recorded right???).
But you get the point. Consumers have power when it comes to demanding good customer service, but I also think that sometimes the retailer needs to go to bat for the customer as well. I am fully aware that Jolly Ann Marine is a small fish in a very big pond, but sometimes a little guy can yell pretty loud.
Now, I like both Lowrance and Garmin and my interaction with both has been pretty good so far. They’re both good companies with very good products. If you want to buy the LMS 480, do so with confidence. You’ve got backup. And I don’t just mean me, or Jolly Ann Marine. I mean, you belong to an outstanding online community here at IDA. You belong to a community of consumers, and that can have power and influence.
I’m getting a lot windy here, but I feel strongly about this. We as consumers should not have to go in to a purchase wondering (worrying) if we are going to get the service we deserve. I know I don’t have a magic wand, but I sure as heck will do my part to see that my customers, and my fellow anglers are valued and respected as consumers.
Now, let’s get back to dreaming about relaxing on that slow-rolling river.