Lowrance X-113c GPS not working.

  • hookem_9
    Hastings, MN
    Posts: 320
    April 17, 2009 at 2:25 pm #1237332

    Well, I picked up a Lowrance 113c over the winter and installed it a few weeks back. Unit worked fine in the garage, and the first ride on the water. I wented fishing Weds at Prescott, launched in Hastings and ran down there. Everything fine, floating in the no wake zone, the unit starts beeping, locking in and out of GPS. after 30 minutes, it wouldn’t lock into anything the rest of the outing. Meanwhile the x27c on the bow, is working fine, locked in, no problems. I do not have them networked at this point, just set them both up at both locations.

    I got home tried it again, nothing, Sat. page show it’s find 1 or 2, then faids to not seeing anything. Meanwhile, the x27 up front is locked in, and seeing 7-9 sat’s, 7 ft. way from each other. So far, I’ve switch pucks, and switched unit locations, all with the same results.

    Any ideas? Thanks,

    jon_jordan
    St. Paul, Mn
    Posts: 10908
    April 17, 2009 at 2:28 pm #769302

    Sounds like software. Make sure you are running the latest updates.

    -J.

    Jami Ritter
    Hastings, MN
    Posts: 3065
    April 17, 2009 at 5:25 pm #769349

    Oh boy, not a nice feeling is it Brian? Had the same issue when I bought mine new…

    Best thing you can do is call Lowrance and get a case # started. I had them ship me pucks and separate head units, finally I was so mad, they shipped me an entire setup wiring and all. Its been working since…

    Here is the phone #, let the games begin. Ask for Crystal, she was pleasant to deal with.

    Customer Service Tech Support
    1-800-324-1356 or 1354

    Jami

    hookem_9
    Hastings, MN
    Posts: 320
    April 17, 2009 at 6:01 pm #769355

    I hope this can be resolved quickly. I’m not looking forward to this process.
    What a pain in the

    Jami, did you try updating software, or a hard reset? I think I ruled out the puck? Thanks for the contact info.
    This should be fun!

    Jami Ritter
    Hastings, MN
    Posts: 3065
    April 17, 2009 at 6:19 pm #769367

    I tried everything under the sun. The first thing they are going to have you do is dbl check the connections and voltages. i’m trying to find that email… One sec

    Jami Ritter
    Hastings, MN
    Posts: 3065
    April 17, 2009 at 6:22 pm #769368

    Brian, send me your email addy again, i’ll forward you the network tshooting guide that they are going to have you run through first… Good times.

    Jami

    hookem_9
    Hastings, MN
    Posts: 320
    April 17, 2009 at 6:44 pm #769373

    Thanks Jami, PM heading your way…

    hookem_9
    Hastings, MN
    Posts: 320
    April 20, 2009 at 1:52 pm #769874

    Thanks JJ,
    I noticed there was a software update on Lowrances website for my unit. I tryed a hard reset first with no luck, then updated the software, with the same result. She just doesn’t want to work for me. I think I’ve tried everything, I’m sending it in today, and hoping for a quick turnaround from Lowrance. Thanks,

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