Lindy – Great Customer Service!

  • pool13_jeff
    NW, IL
    Posts: 884
    October 30, 2003 at 2:09 am #1232317

    I’d like to share my pleasant experience with Lindy. I realized Sunday that I needed some more black Little Nipper jigs. I have been doing so well on the crappies with these jigs. The black are hard to find down here. I placed an order on Lindy’s site Sunday afternoon. The site lists 7-14 days for delivery. To my surprise, I received my jigs this morning. They had put a hand written note in telling me to enjoy my jigs, and a smiley face. Trivial, I know, but a nice touch none the same. Anyway, the fast delivery and personal touch sure impressed this ridge runner.

    wade_kuehl
    Northwest Iowa
    Posts: 6167
    October 30, 2003 at 2:41 am #280042

    Thanks for the post. It’s always helpful to hear when a company is treating the customer right. We appreciate it!

    DeeZee
    Champlin, Mn
    Posts: 2128
    October 30, 2003 at 5:36 pm #280107

    Express delivery with a smile!
    Thats refreshing. Just look what that little “trivial” transaction did for you. Now you are spreading the good word about your experience there. Most likely, you have just given them more business for future customers. I wish more services realized this.
    Congrats and thanks for sharing.

    hairjig
    Cudahy, Wis.
    Posts: 937
    November 7, 2003 at 8:52 am #281153

    What else would you expect from Ted Takasaki the man is a class act top to bottom. Mike M.VP Walleyes Unlimited

    skhartke
    Somerset, WI
    Posts: 1416
    November 7, 2003 at 8:17 pm #281248

    I think people need to post positive experiences that they have with a company just as much as they do for a negative one. Good job!
    Steve

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