Excellent customer service!! Topline control.

  • birddog
    Mn.
    Posts: 1957
    July 14, 2006 at 6:08 pm #1234384

    All we usually hear are the horror stories when it comes to customer service. Dealing with Bill at Topline, “trollmaster” the other day was a good experience! Unfortunatly my trollmaster quit working , I made a call to Bill, after a brief discussion he and I came to the conclusion my servo was bad. He say’s “I’ll get a new one out to you”. I made that call shortly after lunch time on Monday, by noon the next day there was a new servo at my door!! Thank you Bill!!

    BIRDDOG

    chappy
    Hastings, MN
    Posts: 4854
    July 15, 2006 at 3:29 am #460727

    I’ll 2nd that statment! Mine also quit working or was working intermittantly. Anyway, I sent it in and about 5 day’s got it back. Not sure if it’s a new one though. That’s OK…….As long as it works! Thanks Bill!

    merickson
    Princeton, MN
    Posts: 27
    July 16, 2006 at 9:45 pm #460883

    How long have you guys had your trollmasters? I purchased one for my T-8 this year WOW!!! now I can concentrate on fishing.

    chappy
    Hastings, MN
    Posts: 4854
    July 17, 2006 at 1:27 am #460923

    This spring………I think it was the wires going into the unit. Absolutly no problems with the service though!

    fairlane
    Posts: 2
    September 22, 2012 at 1:59 pm #1100388

    I’m new to this. I also have a problem with my Trollmaster. Does not send info to motor. The telephone number for Topline Control is disconnected so who can I call about this?

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