Happy with Otter

  • woolybugger1
    W Wisconsin
    Posts: 276
    February 24, 2003 at 1:38 pm #1231968

    After fishing one cold night, while folding up the Otter Den, I bent one of the support poles so that it wouldn’t slide into the other one. That night I e-mailed Otter and told them of my problem. I expressed that it was my fault and didn’t expect it to be under warentee. I hope that I will not get anyone in trouble there by posting this but they had the new part at my door 3 days later. They asked for no proof of purchace and charged no shipping. Thanks Otter. They make a great product and back it up beyond expectation as well.

    Bob Carlson
    Mille Lacs Lake (eastside), Mn.
    Posts: 2936
    February 24, 2003 at 6:51 pm #252818

    Thanks for your comments, yes Otter makes a great product and by your comments here they stand behind them also.
    We here at EFN are happy to be sponsored by Otter Outdoors.

    MFO
    Minneapolis, MN
    Posts: 1451
    February 25, 2003 at 12:00 am #252858

    It’s that kind of service that makes me proud to use their products. Plus the fact that they are always willing to listen to anglers and are always coming out with top of the line equipent and ideas.

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