Well it seems to make sense, a little, to me… Last time I was there to have some work done, they were sketchy IMHO when dealing with Minn kota and warranty, I ended up calling and talking to Minn Kota and it was no problem to get my motor covered, they however they made it seem like it major deal to deal with Minn Kota, and were suprised when I informed them I talked to Minn Kota and then My warranty work still cost me a $100, I can’t quite put my finger why exactly it just didn’t fully feel right, I could’ve maybe argued more about my case, but I just paid the money and went on with it.
I also long ago cracked the housing that holds the gears and steering stuff, I asked several places, them included, and everyone said I had to replace the whole gearbox, gears and all, Called Minn Kota, they sold me the housing, I did all the work myself, and it cost me like $20. I’ve also replaced boards for a fraction of the cost, not to knock these places, but there’s a lot of things you can do yourself. (replacing the shaft isn’t one in “my” book )
That being said the work was top notch. Overall I’d probably go back, but the thought lingers.
Honestly there isn’t a lot of work to do on the trolling motors that I don’t think most people couldn’t handle.