Minnkota I Pilot help for PDv2

  • cspierings
    Oregon, WI
    Posts: 113
    July 26, 2011 at 8:42 pm #1238579

    Last September we got my Dad an I Pilot for his PowerDrive V2. The purchase was made through Amherst Marine, the I Pilot didn’t work properly from the start and ultimately the Motor and IPilot went to Sportsman’s Repair in Mosinee. Where they found the remote to be defective and it was replaced. While on our annual trip to Devils Lake ND the I pilot began working intermittently. We isolated the issues to short of some sort in the cable from the top of the motor down to the base near the plug where the foot pedal would connect. To finish the trip we just reinstalled the auto pilot .

    After returning from the trip we planned to take it back to Sportsman’s Repair but that outfit wasn’t taking any new repairs because the guy was going on vacation for 2-3 weeks. Amherst Marine says take it to a repair center. So it seemed like bringing it down here to Madison and taking it to Dorn was a good option. I called Dorn and was told to bring the I Pilot in. Now in talking with the folks at Dorn it sounds like the guy who does the repairs on the Minn Kota stuff is semi retired or getting out of the repair work and hasn’t taken a look at the unit yet going on two weeks. The folks working at Dorn are taking messages and trying to see what’s up but the repair guy isn’t returning calls and so far I haven’t been able to track him down when I am in the bait shop.

    I am wondering if anyone here on the forum can recommend a good repair center?

    Today I tried calling Minn Kota and got a young lady who clearly was looking to head out for the day and didn’t want to spend much time on the phone working with me to come up with a solution. I realize this is busy time of year for the repair folks, we have been trying to get this unit looked at for almost a month now. To be honest I am starting to lose my patience with the whole thing and starting to think it is time to start rattling cages by barking up the food chain at Minnkota.

    If I have to I will but I am really hoping Minnkota service is better than what I am experiencing and that I just haven’t found the right contact point.

    fishthumper
    Sartell, MN.
    Posts: 11923
    July 26, 2011 at 8:49 pm #983967

    Customer Service a Lost/Dying thing !!!!

    mwal
    Rosemount,MN
    Posts: 1050
    July 26, 2011 at 10:08 pm #983981

    call the motor clinic in Blomington MN maybe they can help

    Mwal

    aleb
    Butler county Iowa
    Posts: 342
    July 26, 2011 at 10:11 pm #983983

    I-pilot has 3 year warranty they should send you a whole new unit they did for me

    sandmannd
    Posts: 928
    July 26, 2011 at 10:59 pm #983984

    Motor Clinic is good and so is Fish Electronics. Do you have a big breaker in line with your battery? You should have a 60 amp. Not having that could cause this. I would call MinnKota again and ask for a supervisor. Stay calm, you get more bees with sugar. If they don’t help you, then you can let them know.

    stuart
    Mn.
    Posts: 3682
    July 26, 2011 at 11:21 pm #983987

    Quote:

    I-pilot has 3 year warranty they should send you a whole new unit they did for me

    x2

    mark-bruzek
    Two Harbors, MN
    Posts: 3867
    July 27, 2011 at 4:23 am #984048

    Motor Clinic if you can. It might be a drive but they have donw great things for many idoers. Mayne call them and get an apointment because yÖu are coming from so far???

    cspierings
    Oregon, WI
    Posts: 113
    July 27, 2011 at 12:56 pm #984102

    I will give the motor clinic a call thanks for the heads up on that outfit.

    Ralph Wiggum
    Maple Grove, MN
    Posts: 11764
    July 27, 2011 at 1:00 pm #984104

    I will say that I had a problem with my Terrova last week. I was not impressed with how I was treated by both Motor Clinic and Minn Kota. I’m willing to believe that I caught people having bad days, but I didn’t come away happy from either interaction.

    cspierings
    Oregon, WI
    Posts: 113
    August 17, 2011 at 2:15 pm #989002

    I went ahead and called MinnKota again right before I was going to send the IPilot to MN and they said to just send the I Pilot in. I used USPS priority had it to them on a Friday and had a new I Pilot sitting on my doorstep the following Wednesday.

    Thanks Minnkota

    Whiskerkev
    Madison
    Posts: 3835
    August 17, 2011 at 6:41 pm #989074

    They must be afraid of bigfoots.

    cspierings
    Oregon, WI
    Posts: 113
    August 19, 2011 at 12:58 pm #989500

    Careful just because you work at DOC doesn’t mean you get to harass those of us who actually hit puberty.

    Whiskerkev
    Madison
    Posts: 3835
    August 19, 2011 at 1:11 pm #989503

    I don’t work at DOC. What is your availablity the next few weekends. Prime time is here for a monster cat and the night is coming earlier each day. If you are going to be around Labor day weekend I could see hooking up for a 7 to midnight cat safari.

    PS stay away from campfires and don’t fall asleep near pranksters.

    Dave Koonce
    Moderator
    Prairie du Chien Wi.
    Posts: 6946
    August 20, 2011 at 12:26 am #989679

    Quote:

    I will give the motor clinic a call thanks for the heads up on that outfit.

    There is a guy named J-Man that lives and works out of Harpers Ferry Ia. He is right on the Mississippi River just north of Prairie du Chien Wi and just south of Lansing Ia..

    This guys is a Minnkota guru… he has helped myself and some others when no one else (in our area) could..

    J-MAN’S MINN KOTA REPAIR

    519 SANDY POINT ROAD

    HARPERS FERRY,
    IA
    52146

    563-586-2865

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