Long post coming, but I need to vent and maybe get a somewhat objective opinion on whether I’m being a jerk here.
I’m looking to buy a used, fun little zippy car to drive into work as I hate driving/parking my truck in DT St. Paul. Especially as I’m moving to a new ramp soon that has very tight parking spots. I’m looking for a manual transmission as I find them more fun. Search begins a couple months ago.
Fast forward to last week and I find a car that’s not too far away for I think a reasonable price given the good condition. I setup a test drive early last week for Friday and then we get the snow. This guy, we will call him Jim, isn’t deterred and thinks it’s a great chance to show off the AWD and snow tires.
Bring my dad with, drive for a couple miles and love the car. I tell him I’d love to try driving it again once it’s dry so I can get it out of fourth gear and make sure everything feels right at highway speed.
Meet up with him Sunday and drive the car, again, like it. I tell him I’m interested and I’d be willing to make an offer contingent on my mechanic looking it over and making sure there aren’t any issues.
He gives me some crap about it, he’s a total car nut AND he works at a dealership, so he’s had it looked over before listing. ‘A waste of his time and my money’ is how he put it. I told him that’s an absolute deal breaker for me, I will not buy a car no matter how much work he’s said he’s had done. I tell him again that I trust the cars gonna get an all systems go, and I hope it does, but I need to check. He asks for an offer on the car and I tell him I’ll give him $250 less than his asking price, as I think he’s slightly high and let’s be real, no one expects to sell a car online and get their asking price, I know he’s built in a bit of cushion.
He agrees and we write up a little purchase agreement and I put $250 down on the car. As I’m leaving his place, he says, ‘you know, one thing that might come up in the inspection is the rear axle seals. They’ve had a slight leak since I bought it, but my guys just checked it out and it’s not a problem. It’s not something they said needs to be fixed.’ I say ‘alright’, but am already a bit annoyed as that is NOT something that came up until after he found out I was serious about the inspection.
Monday I take the car over to my mechanic and he takes a look. Overall, great shape. But my mechanic says the rear axle seal is leaking pretty good, more than he’d be comfortable signing off on. And if that leaks too much, rear differential burns up, and that is a costly repair, one I probably wouldn’t do given the age and mileage. Also, one of the rear coil springs is broken in two and the other is very rusty and probably will go soon. Get them both replaced as you generally want both springs to have the same stiffness/cushion or whatever.
I call Jim and tell him the details and he is immediately annoyed and rude about it.
‘Well that is pretty shocking. I was under the car when it got its last oil change 100 miles ago and there was no spring broken.’
And then he says, and I quote:
‘I don’t know if your dad weighs 400 pounds, but that’s the only time someone’s been in the back seat in months, it must have broke when we drove it with him in back.’
He then rants about a car with 150k miles you expect some issues, and I tell him I agree but it was advertised as no issues. I tell him I want these things addressed in some way before moving forward, which likely means we adjust the deal somehow.
He kind of storms off the phone, but says he’d take $250 more off the price and buy me one of the springs. I tell him I’ll think about it and let him know the next day.
I do a bit more research and get quotes from my mechanic, another independent shop, and the dealership.
Dealership quotes me at $1500(lol), Indy shop quotes $900(at $140 less per spring, for the same part), and my guy will be somewhere in the $700-900 range. Jim however is a parts guy at his dealership, so I’d love to find out what the springs cost him, and see if there’s some creative solution that benefits both of us.
Send him a long message with my perspective/quotes, and I ask if he’d be able to tell me what it would cost HIM for the parts + repair at the dealer, because that would probably be a win win for both of us. I said if he can get those parts + labor for cheaper, I’d make him an offer for the car, AND front him cash for the repair(if we rewrite our agreement). Then I have peace of mind and he likely walks away with a couple hundred extra dollars in his pocket.
He replies ‘too much text, simplify your offer for me’
My reply was ‘If you’ll entertain this arrangement(if not let’s just move on), I need to know what that cost is going to be for you before I make an offer.
But here’s an example, if it costs you $500 for repair, I give you $500 for the repair up front so you have no out of pocket expense, and make an offer for the car. But I can’t make that offer until I know the repair cost. My offer will be different if your cost is $400 vs $900. ’
He replies ‘I’ve never had to work so hard to sell something. I’ll ask around tomorrow. Given I get a reduced rate, will you honor your original offer?’
Sent him another cordial message that we are really close! But again, if his repair cost is $400, then maybe I will offer the deal, if his cost is $900, then that will impact my offer. I don’t need the car today, if it’s gonna take 2 weeks to get the car in, I’m happy to wait and put a big chunk of cash down on the car so he’s comfortable.
Then thanked him and told him if he wants to roll the dice with other Facebook buyers that’s totally his right and there won’t be any hard feelings from my side. But I’ve learned that if I don’t feel good about a deal on the day I make it, I will probably feel bad about it every time I think about it.
Ugh, I’m pretty wound up about it. He’s literally the parts guy at the dealership. I guess I don’t know his work or what all is involved, but I didn’t think asking him to price that out is a huge effort. I mean I got three quotes in one morning…is it that hard to understand that an immediate repair cost of $1500 is going to result in a smaller cash offer for the car than if I have to throw $400 into the car?
If I’m being a total tool someone let me know so I can apologize to this guy. Maybe I’m making a big assumption about the level of effort it is to get work done on your own car if you work at a dealer, but he just won’t confirm or deny any of that. If he told me immediately that he’s not interested in a different solution/deal I’d just make a final offer and call it a day. But it’s generally about 2-4 hours for him to reply any message and just doesn’t ever seem to fully answer/reply to anything.