My opinion only and Pete, please don’t take offense.
Pete’s been for the most part dealing with repair/dealers. Minnkota was brought in at the end.
Driving to Mankato and speaking to them directly, I have to believe would resolve the problem.
I don’t have any affiliation with MinnKota, but I have to believe out of the 1000’s of trolling motors they’ve sold (and repaired), they can’t get this one right.
I’m not bashing local dealers/repair shops, but there are times when the Manufactures need to get involved directly with the customer.
AND if it was the manufacturer that told me my trolling motor didn’t work because of my window…”B as in B, S as in S” would be the first words out of my mouth and the second would be, “I need to talk to your head tech…now please.”.